Terms & Conditions

Last updated: 5 Sept 2025 — These Terms govern your use of Cellast’s services. By using our site or creating an account, you agree to these Terms. This content is for information only and does not constitute medical advice. Seek advice from a qualified clinician before any procedure.

1. Services we provide

Cellast facilitates registration, identity collection, appointment booking with participating clinics, and laboratory storage of human dermal fibroblasts (“Samples”). We are not a healthcare provider. Clinical procedures (e.g., skin biopsy, any future re-injection) are performed by independent providers under their own licenses and protocols.

2. Eligibility

You must be 18+ and legally able to consent. You are responsible for ensuring that collection, storage, transport, and any future use of Samples is lawful in your jurisdiction.

3. No guarantee of future treatment

Storage of Samples does not guarantee availability, safety, efficacy, legality, or regulatory approval of any future treatment. We make no promises that re-injection or other uses will be permitted in your jurisdiction at a future date. Availability depends on clinical judgment, applicable law, and regulatory approvals that may change.

4. Risk disclosure

Clinical procedures involve risks including discomfort, bleeding, infection, scarring, allergic reactions, and rare serious complications. Cryostorage involves low but non-zero risks of equipment failure, power outage, force majeure, or third-party vendor failure. You accept these risks.

5. Your responsibilities

• Provide accurate information and keep your contact details up to date.
• Follow clinic instructions for sample collection and any future procedures.
• Comply with all applicable laws and regulations.

6. Fees & refunds

Fees cover logistics, storage, and related services as listed at checkout or on invoices. Unless stated otherwise, initial fees are non-refundable once the Sample is collected. Ongoing storage is subscription-based; failure to pay may result in termination per Section 10.

7. Intellectual property

All site content, trademarks, and software are owned by Cellast or its licensors and may not be copied or used without permission.

8. Limitation of liability

To the maximum extent permitted by law, Cellast, its affiliates, and partners are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or Samples due to events beyond our reasonable control. Our aggregate liability is limited to the fees you paid to Cellast in the 12 months preceding the claim.

9. Indemnity

You agree to defend, indemnify, and hold harmless Cellast from claims arising out of your breach of these Terms, your misuse of the services, or your violation of law.

10. Term, suspension, termination

We may suspend or terminate services (including storage) for non-payment, breach, or legal/regulatory requirements. We will use reasonable efforts to contact you beforehand when feasible.

11. Governing law

These Terms are governed by the laws of England & Wales. Consumers located in the EU or US may also have mandatory local rights which are not waived.

12. Changes

We may update these Terms. Continued use after updates constitutes acceptance. The “Last updated” date reflects the latest revision.

Contact

Email: support@cellast.com

Note: This template is provided for convenience and does not replace independent legal advice.